We offer static IPs on our DSL, Fibre, and any connection where we manage the last mile infrastructure.
For customers on cable plans, however, the public IP addresses are dynamic and typically change every few months.
Why might you need a static IP address?
If you have a small server at home that stores your files, you might want to access it remotely. To do this, you’ll need to forward the right ports. However, if your public IP address keeps changing every few months, it can be frustrating to keep track of it. Imagine if your home address changed regularly without warning — it would be tough for friends to visit! This is where a static IP comes in handy, as it stays the same over time, just like your permanent home address.
Do other ISPs provide static IPs?
Many ISPs don’t provide static IP addresses on their cable networks. However, Netcrawler offers static IPs to residential customers when we deliver the last mile fibre connection. This is a service we’re actively expanding, and we aim to grow our coverage across the Greater Toronto Area in the coming years.
How can I overcome the issue of not having a static IP?
If your public IP address changes periodically (as it does on most cable internet plans), it can make accessing devices on your home network—like security cameras, media servers, or remote desktop setups—difficult from outside your home.
One solution: Use a Dynamic Domain Name System (DDNS)
DDNS is a service that automatically updates a domain name (like yourname.dyndns.org) to always point to your current public IP address. So even when your IP changes, your domain name stays the same, allowing you to reliably access your devices remotely without constantly checking and updating your IP.
Think of it like giving your network a permanent nickname that always knows where you are—even if you move.
Important Note:
While this is a great workaround to not having a static IP, setting up DDNS usually involves:
Signing up with a DDNS provider (like No-IP, DuckDNS, DynDNS, etc.)
Configuring your router to communicate with the DDNS provider
Possibly setting up port forwarding to specific devices in your home
This setup can vary widely depending on your router and the devices you're using. Because of that, it's a bit outside the scope of Netcrawler's standard support. You'll likely need to do some research or seek guidance based on your specific router and devices.
But once set up, it's a powerful way to maintain access to your home network—without paying extra for a static IP. 😎